Refund and Return Policy
Thank you for shopping with MM Sons. We value your satisfaction and want to ensure that your shopping experience with us is as smooth and enjoyable as possible. Please read our Refund and Return Policy carefully to understand your rights and responsibilities when making a purchase from our website.
Returns
We gladly accept returns on eligible products within 14 days of the original purchase date. To be eligible for a return, the following conditions must be met:
- The item must be in its original condition, unused, and in the same packaging in which it was received.
- Proof of purchase, such as a receipt or order confirmation, is required.
- Some products, due to their nature, may not be eligible for return.
Refunds
Upon receiving and inspecting your returned item, we will notify you of the approval or rejection of your refund. If your return is approved, a refund will be initiated to your original method of payment. Please note that it may take some time for the refund to be processed, and the timing can vary.
Shipping Costs
Shipping costs associated with the original purchase are non-refundable unless the return is due to an error on our part or a defective product.
Exchanges
If you receive a damaged or defective item, please contact us immediately. We will provide instructions for returning the item, and upon receiving it, we will send you a replacement. Exchanges are subject to product availability.
Contact Us
If you have any questions about our Refund and Return Policy or need assistance with a return or exchange, please don’t hesitate to contact our customer support team using the contact information provided on our website.
Changes to this Policy
We reserve the right to update or modify our Refund and Return Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about our practices.