Refunds & Returns Policy
At MM Sons, we strive to ensure complete customer satisfaction. If you are not fully satisfied with your purchase, please review our refunds and returns policy below.
Returns
Products can be returned within 7 days of delivery.
Items must be unused, unworn, unwashed, and in their original condition and packaging with tags intact.
Sale items, discounted products, and promotional offers are non-returnable and non-refundable.
Returns will only be accepted if the product received is damaged, defective, or incorrect.
To initiate a return, please contact our customer support team before sending the product back.
Refunds
Once the returned item is received and inspected, customers will be notified of the approval or rejection of their refund.
If approved, refunds will be processed within 7–10 working days.
Refunds will be issued through the original payment method or via store credit, as applicable.
Shipping charges are non-refundable unless the return is due to an error from MM Sons.
Exchanges
Exchanges are subject to product availability.
Exchange requests must be made within 7 days of delivery.
If the requested item is unavailable, a refund or store credit may be offered instead.
Non-Returnable Items
The following items are not eligible for return or refund:
Items purchased on sale or at a discounted price
Customized or personalized products
Products damaged due to misuse or negligence
Return Shipping
Customers are responsible for return shipping costs unless the return is due to a fault on our end.
We recommend using a trackable courier service to ensure safe delivery of returned items.
Contact Us
For returns, refunds, or any related queries, please contact us at:
info@mmsons.co